Comments are closed. CEO stakes claim to HR provisionOn 20 Mar 2001 in Personnel Today Previous Article Next Article Related posts:No related photos. HRis far too important to leave in the hands of HR professionals, one chiefexecutive of a rapidly expanding company has claimed.MartinLong, chief executive and founder of insurance firm Churchill, said work cultureis so important that HR policies have to be led by the chief executive.Hebelieves his hands-on approach to HR has played a vital role in expanding hisfirm from 88 staff and a turnover of £3.5m in 1989 to 5,000 staff and aforecast turnover of £1.4bn in 2001.Hesaid, “Looking after people, whether they be the staff or our customers is thenumber one issue. It should be top of any chief executive’s agenda.“Peopleare more likely to work better if they are having fun. Someone who is happy andenjoying work is going to do better than someone who is not.“Werecruit personality not experience. If our people are happy they will lookafter our customers and create value.”Longfeels the benefits offered to Churchill staff reflect the importance he placeson the people who work for the firm. These include bonuses for all employees,private health insurance, and a generous pension scheme. Heis pleased with a staff turnover rate of 14 per cent.